Government Transparency: Six Strategies for More Open and Participatory Government

Offers strategies for realizing Knight's 2009 call for e-government and openness using Web 2.0 and 3.0 technologies, including public-private partnerships to develop applications, flexible procurement procedures, and better community broadband access

A COMPARISON OF THE PROCESS OF KNOWLEDGE ELICITATION WITH THAT OF INFORMATION REQUIREMENTS DETERMINATION

It is argued that the process of knowledge elicitation differs substantially from that of traditional systems analysis. These differences are identified and described. The implication of this observation is that significant retraining of information systems professionals and reorientation of management will be required if knowledge based systems are to be used extensively in business organizations.Information Systems Working Papers Serie

THE DIFFICULTY OF PROJECTING IMPACTS FROM TRAJECTORIES OF EMERGING TECHNOLOGIES

Information Systems Working Papers Serie

INTEGRATED INFORMATION SYSTEMS: WORK DESIGN AND ERGONOMIC ISSUES

Information Systems Working Papers Serie

COMPUTER AND CLERICAL JOBS: THE MISSED OPPORTUNITY FOR WORK REDESIGN

Information Systems Working Papers Serie

ORGANIZATIONAL PERFORMANCE, SIZE, AND THE USE OF DATA PROCESSING RESOURCES

This study addresses two issues-whether the size of an organization determines its methods of obtaining, structuring or controlling data processing resources, and whether organizational performance is influenced by how a firm makes use of these resources. Several propositions are tested using data from a sample of 58 mutual savings banks with a 10:1 range in size. The results suggest that, although no difference is found in the proportion of operating expense allocated to data processing, larger banks do tend to develop in-house computing resources while smaller banks obtain these services from other banks or service bureaus. Consequently large and small banks must resolve different kinds of managerial issues if they are to provide high quality data processing service to their organizations. Unexpectedly, no relationship is found between organizational performance and the relative proportion of resources allocated to data operating cost and the intensity of data processing use. These findings raise questions about the extent of benefits obtained from a data processing intensive strategy as well as questions about the efficiency with which firms convert capital and labor into application systems.Information Systems Working Papers Serie

UNDERSTANDING ELEMENTS OF SYSTEM DESIGN

Information Systems Working Papers Serie

INDIVIDUAL, ORGANIZATIONAL, AND SOCIETAL IMPLICATIONS OF END-USER COMPUTING

This paper considers four aspects of end user computing: false stereotypes, information tasks supported, inconsistency between flexibility and formal systems, and contributions made by information technology.Information Systems Working Papers Serie

COMPUTER MEDIATED WORK: THE INTERPLAY BETWEEN TECHNOLOGY AND STRUCTURED JOBS - CLAIMS REPRESENTATIVES IN THE SOCIAL SECURITY ADMINISTRATION

If general principles for the design of computer mediated work are to emerge, the interplay between the work environment and the characteristics of application systems must be understood better. The results of a study of 620 Claims Representatives in the Social Security Administration, whose job differed only in the form of the application system interface used, are reported. Interactions with clients, operatorsâ perceived task environment and well being are all seen to be influenced by the type of system interface used. Mental strain symptoms is shown to be an important indicator of operator well being. Implications for designers, managers and researchers are considered.Information Systems Working Papers Serie

IMPROVING THE QUALITY OF INFORMATION SYSTEMS RESEARCH

The quality of information systems research has been questioned in the literature. This paper discusses several methodological problems that have compromised past research: making variables operational, omission of key variables, and inappropriate inferences. Strategies and examples are presented for coping with these problems